We pride ourselves on the reliability of our software and the ease with which the occasional problem can be diagnosed and put right. We aim to provide immediate support during our office hours which are 9am to 5:30pm UK time. Telephone and email messages left when our offices are closed will be dealt with promptly when we re-open for business.
Customers can purchase out of hours support packages to suit their needs and, if necessary, ensure twenty-four hour cover.
Please don't hesitate to call us as we are anxious to eliminate all problems affecting our products as soon as possible - or to clarify and correct the manuals where appropriate.